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Implementing a biometric solution...

Mike Coope is a member of the timeware® Project Management team that are responsible for planning all new attendance and access control installations and major upgrades. Here he highlights key points to remember when implementing a timeware® biometric solution.

Step 1:    Demonstration…

As the experts in this field, we use the demonstration meeting to show the capabilities of the timeware® software, the biometric devices and discuss the requirements of the customer.

The key information to be obtained is:

  • What type of system is required, attendance, access or both.

  • How many employees the customer has and the work shift patterns, as this may determine the number of attendance points required and whether we recommend ‘finger or face’. Finger biometric is quicker than face biometric.

  • The languages spoken by the customers employees for the bio enrolment phase.  

We provide foreign language enrolment cards, at the bio enrolment and testing phase.

Step 2:    Customisation meeting…

Step 3:    Site survey…

We attend the customers site and undertake a site survey.    This involves taking a photo of the location(s) of the proposed biometric device(s). On the image the location of the device, the PSU, mains and network points will be indicated . We also accurately estimate cable extension lengths and whether the cables will be hidden in trucking or conduit, as this will determine the type of EZmount required. This will then form the basis of the quotation.

Step 4:    Quotation…

This will be an accurate estimation of the hardware, software and time required to complete the bio enrolment and testing phase. It will take into account shift start times, rotas and the location of the biometric device(s).

Step 5:    Pre installation meeting…

Our bio enrolment specialist attends this meeting to explain once again how timeware® will work alongside the customer to ensure the smooth introduction of the biometric system. A project build plan will be created to schedule the works to be carried out post order phase.

At this stage we will also confirm the foreign languages spoken at the company to determine which enrolment cards and laminated notice board documents are required to hand out to employees prior to the bio enrolment phase.

Project management: Post order phase

Step 6:    Bio enrolment…

The bio enrolment and testing phase is the most important part of the project and ensuring a successful bio enrolment process is paramount!

Step 7:    Hardware installation…

A hardware installation engineer will visit the customer site and install the hardware as indicated on the approved site survey notes!

Step 8:    Software installation…

Step 9:    Policy commissioning…

Step 10:    User training…

Step 11:    Post installation meeting…

This is the time for timeware® and the customer to discuss the project and ensure that all the work is complete and successfully installed.

Biometric attendance devices…

We recommend that all attendance devices should incorporate a screen to display the current time and date but most importantly, the employees name as they book in and out! The Suprema BioLite N2 is our recommended ‘go-to’ device for the majority of timeware® attendance projects with the Suprema FaceStation 2 being the natural choice when a non-contact solution is preferred.

The BioLite N2 is IP67 rated and is ideal for installing both inside and outside a building although we would advise that when planning outside locations, it should always be within a secure area, for example a company car-park, due to the fact that the device is not vandal proof and does not have an IK08 rating. The Face Station 2 is perfect for installing inside a building and does not carry an IP rating.

Biometric access control devices…

Access devices do not usually require a screen which means there are three Suprema options that we recommend. The BioEntry W2 is perfect for outdoor access control projects due to its IP67 rating plus POE support. Another important factor is it’s vandal proof RK08 rating which means it is the obvious choice for public places. For indoor access control installations, the BioEntry P2 is the perfect choice.

The W2 and P2 can be configured as Master devices with the lower cost Suprema BioEntry R2 being configured as a Slave device. For in and out access control, your options are W2 (outside) plus R2 (inside) or P2 (inside) plus R2 (inside).

Bio enrolment…

Bio enrolment is a ‘project critical’ procedure.

The enrolment phase:

We discuss with the customer the various daily schedules in operation to enable us to plan the times and days that the enrolment specialist is required on-site. This includes night- shifts and weekend work. We arrange with the customer to utilise an office on site for the duration of this phase and we ensure that we have the full co-operation of all team leaders. We work with the customers work patterns and attend site at the required hours of the day. This is not a 9 ‘till 5 project!

The testing phase:

The testing phase is much simpler as we recall all employees over an agreed period of time to test their primary and secondary bio enrolments. This phase proves to the employee, and the team leaders, that the templates have been captured correctly and that each template has been tested against all other templates in the company to identify the correct employee.


timeware® multi language info cards and


Bio enrolment specialist Aaron Whitlam.
Bio enrolment specialist Aaron Whitlam.


Staff testing a new installation.
Staff testing a new installation.


Employee engagement during the testing phase.
Employee engagement during the testing phase.