It was six months ago that we recruited Zack Dawson into the support department and as I mentioned in a previous magazine, the proposed business development plan requires that the support department adds a member of staff every six months. Enter Oliver Boulton!
Oli joined the team in April and will spend his first year office based before taking on 25%of the SLA2 annual upgrades from April 2020 onwards. Oli is being mentored by Matt Wilkinson who has over five years support experience and a depth of timeware® technical knowledge that’s second to none!
As part of his training, Oli will be completing a 12 month part time Level 3 Infrastructure Technician course organised by NowSkills in Manchester. This course covers essential subjects such as the basic elements and architecture of computer systems, Cloud and Cloud Services and the importance of disaster recovery. The knowledge gained by completing this course will be an invaluable asset which and a massive to benefit to timeware®in the future.
Incidentally, both Oli and Zack were born in the 2000s which means I’m now beginning to feel rather old...
For more information about how NOW SKILLS could help your business recruit an apprentice, contact Zed Zarin on 0161 714 1410